Shipping Policy

1. Order Processing Time

Orders are typically processed within 1-3 business days after payment is received.
Orders are not processed on weekends or holidays.
Once your order is shipped, you will receive a confirmation email with tracking information.

2. SHIPPING METHODS & ESTIMATED DELIVERY TIMES

We offer the following shipping methods:

• Standard Shipping: Typically delivered within 5-7 business days (domestic).
• Express Shipping: Typically delivered within 2-3 business days (domestic).
• International Shipping: Delivery time varies depending on the destination, generally 7-14 business days.

Note: Delivery times may vary due to factors such as destination, weather conditions, or the shipping carrier. The times provided are estimates and not guaranteed.

3. SHIPPING COSTS

• Domestic Orders: Shipping costs are calculated at checkout based on your shipping address and selected shipping method.
• International Orders: Shipping fees will be calculated at checkout. Please note that customs duties, taxes, or other fees may be charged by your country, and these are the responsibility of the customer.

4. ORDER TRACKING

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your order’s status on the carrier's website. If you have not received tracking information, please check your spam folder or contact customer service at [email protected].

5. SHIPPING DELAYS

While we strive to ensure timely delivery, unforeseen circumstances such as weather, holidays, or customs processing may cause delays. If your order is delayed, we will notify you via email and provide updated tracking information.

6. LOST OR DAMAGED ITEMS

If your order is lost or arrives damaged, please contact us at [email protected] within 7 days of receiving your item. We will investigate and work with you to resolve the issue, either by issuing a replacement or a refund, depending on the situation.

7. ADDRESS ISSUES

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you notice an error in your address, please contact us at [email protected] immediately to update it.

8. REFUND POLICY

For information on returns or exchanges, please refer to our [Refund Policy].